MEL Job No:			Excellent	V.Good	Good	Improve	Bad
Warranty Claim No		Customer Care
Received Date		Communication
Delivery Date:		Telephones Enquiry
Brand Name		Online Status Updates
Product		SMS Updates
Product Model No		E.Mail Updates
Product Serial No		Response
Customer Complaint		Quality of Service
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(1) After Service
(2) Pricing
(3) Delivery
(4) Req.Improvement
(5)Others
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